Interactive Intelligence Research Report Sample

With mounting labor challenges, businesses expect the hiring of fixed remote employees—those who work from solo offices or their homes—to outpace investments in overall corporate workforces. but it's important to arm remote employees with the right tools to communicate and collaborate effectively—or those hiring investments will be for naught. Compelling new research sheds light on how many CIOs are deploying IP communications solutions to make that happen.

The days of tethering employees to desks within the confines of corporate headquarters are long gone. Today, service representatives are assisting high-profile customers from the comfort of their home offices and engineers are doing some of their best work outside the lab.

This trend toward fixed remote workforces affords enterprises many benefits—most significantly, cost efficiency, as well as expanded labor pools, geographic diversity and even a means to go "green." So it's no wonder that hiring remote employees is expected to outpace investments in overall corporate workforces...